Delete your Tumbite account
Last updated: October 18, 2026
Here’s how to delete your Tumbite account (customer app, Tumbite Driver, or Tumbite for Restaurants), by Windoce LLC. You don’t need the app installed.
Option 1: yourself, right away
Tap the “Delete my account now” button on this page (from the app you get here with the three-dot menu → “Delete my account”).
Sign in with your account’s email and password. In Settings, tap the three dots next to the title → “Delete my account” and type DELETE to confirm.
If you have an order on its way, wait until it’s done: then you can delete it.
Option 2: by email (without the app)
Email support@tumbite.com from your account’s email address with the subject “Delete my account”. We’ll delete it within 30 days and confirm by email.
What gets deleted
Your name, email, phone, birthday, and password; your open sessions; your device tokens for notifications; the addresses, notes, and location of your orders; the text of your ratings; and your waitlist entry. If you’re a driver, also your latest location, vehicle, license, and insurance. And your identity verification photos (document, face, and storefront).
What we keep and for how long
The amount, date, and restaurant of each order, without your name, for seven years, as required by tax and accounting laws and to resolve payment disputes or fraud.
Daily backups expire after 30 days: deleted data disappears from them within that time.
Stripe keeps your payment data under its own policy. If you were a restaurant or driver with a balance, we pay it out before closing.