Ordering

Rate the food and the driver

Two separate ratings. If the food was late, it’s not the driver’s fault.

Steps

1. When the order arrives, the order screen shows “How was everything?”
2. Rate the food (the restaurant) and your driver separately, with stars.
3. If you give the driver a low rating but the problem was the food or the restaurant’s delay, flip the switch: the rating won’t count against them.
4. Tap “Send rating.” Thanks: it makes delivery better for everyone.