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Divoox Flex: create shipments, import packages from a sheet and label them

Create shipments one at a time or import hundreds from a CSV file; every package gets its code, its label with QR and barcode, and its chain of custody.

How it works

A shipment is one destination with one or more packages: who receives it, the address, the instructions and, if you want, your own order number as a reference.

For many packages, import a CSV sheet. Columns can be in English or Spanish: reference, recipient, phone, address, latitude, longitude, instructions, packages, weight and description. Only recipient and address are required.

First you see a preview: how many rows are valid and which have errors (an empty address, a reference repeated in the sheet or that already exists). You confirm and only the valid rows are created; the same sheet is never imported twice.

Every package has a tracking code and a label with a QR code and a barcode. None of them carries private data: they are identifiers only your company can resolve in the panel.

In each package’s details you see its chain of custody: created, received at hub, ready, loaded, in transit, delivered or returned, with the time and who recorded it.

Steps

  1. In “Shipments” tap “New shipment” for a single one, or open “Import” and choose your CSV file.
  2. Review the preview, fix the rows with errors if you want, and confirm.
  3. In “Labels”, check the packages and tap “Print”: two per sheet, ready to stick.
  4. Track every package in “Packages” and record its steps from the details.

This guide answers

  • How do I import many packages at once?
  • Which columns does the file accept?
  • How do I print the labels?