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For drivers

Driving with Divoox Moto

Get ride offers with your earnings upfront, pick up the rider with their code and end the ride in the app.

How it works

Each offer shows you, before you accept, what you earn, where you pick up, where you’re going, how long it takes and how the rider pays.

When you arrive, tap “I’ve arrived”. The rider has a few minutes of included wait time; if they don’t show up, you can close the ride as a no-show and you get the fee.

To start, confirm the rider is wearing a helmet and, if the city uses it, enter the code they tell you. When you reach the destination, tap “End”.

A motorcycle ride offer with earnings, distance to pickup, ride length and minutes.
Before you accept, you see what you earn and the route.
The ride in progress with the destination and the mobile payment question.
During the ride you confirm the payment, then tap “End ride.”
Ride completed: how much to collect in cash in dollars and its bolívar equivalent.
When it ends, the app tells you how much to collect.

Steps

  1. Go online and wait for an offer. Check the earnings and route, and tap “Accept”.
  2. Go to the pickup point and tap “I’ve arrived” when you’re there.
  3. Offer the rider a helmet, confirm it in the app and enter their code if the app asks for it.
  4. Take them to their destination and tap “End”. For cash rides, collect the total the app shows.
  5. If the rider cancels late or doesn’t show up, the fee is yours.

In some cities we ask for a selfie with your helmet on before you accept rides. It’s valid for 12 hours.

This guide answers

  • How do I accept a motorcycle ride?
  • What do I do if the rider doesn’t show up?
  • Who gets the fee if the rider cancels?