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For drivers

Delivering packages with Divoox Delivery

Pick up the package, take a photo of it and deliver it with the recipient’s PIN.

How it works

The offer shows what you earn, how you get paid, the distance to the pickup and of the trip, the estimated time, where you pick up and where you take the package. If you don’t respond in time, it goes to the next driver.

At pickup, tap “I’ve arrived”, get the package and take its photo: you can’t start without it. Then tap “Start ride” and take it to the drop-off address.

When you get there, ask the recipient for the delivery PIN, enter it and tap “Deliver the package”. If the delivery is paid in cash, the app tells you how much to collect.

A delivery offer in Divoox Driver with the earnings, distance, time, pickup and drop-off addresses, and the Accept button.
The offer: what you earn and the trip.
At pickup, the Take a photo of the package button, with the package description and who it’s for.
At pickup, take the photo of the package.
Taking the package, with the delivery PIN box filled in and the Deliver the package button.
At drop-off, enter the recipient’s PIN.

Steps

  1. Accept the offer and go to the pickup.
  2. Tap “I’ve arrived”, get the package and take its photo.
  3. Tap “Start ride” and take it to the drop-off address.
  4. Ask for the delivery PIN, enter it and tap “Deliver the package”.
  5. If the recipient doesn’t have the PIN, call support from the app.

This guide answers

  • How do I deliver a Divoox Delivery package?
  • Why do I have to take a photo of the package?
  • What do I do if the recipient doesn’t have the PIN?