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Your package size

Envelope, small, medium or large: this tells us which driver can carry it.

How it works

When you send a package, you choose its size. An envelope (up to 2 lb) or a small package (up to 11 lb) can go with any driver.

A medium package (up to 33 lb) goes by car or by motorcycle with a delivery box. A large one (up to 66 lb) goes by car only.

At delivery, the driver asks the recipient for the PIN and can also take a delivery photo.

Divoox Delivery with the pickup and drop-off addresses and the fixed price.
First, both addresses and the price.
The delivery form with the package size selected (envelope, small, medium, or large) and which vehicles can take it.
Pick the size: below it says who can carry it.
The delivery requested, looking for a driver, with the delivery PIN for the recipient.
Done: your delivery is looking for a driver who can carry it.

Steps

  1. In Deliveries, after seeing the price, tap your package size.
  2. Read below which vehicles can carry it.
  3. Fill in what you’re sending and who receives it, and tap “Send”.

If the package is bigger than the size you chose, the driver may not be able to take it.

This guide answers

  • Which size should I choose?
  • How heavy can my package be?